Community Resource Center
Our Community Resource Center (CRC) makes us different from many other health plans. They link our health plan with the community, our members and doctors. They also are physical locations where those who live near a CRC and who are part of our health plan can get assistance.
- Explain how to use your new health plan
- Call you to help answer questions
- Help you find health education classes and programs
- Refer you to community groups
For our members, our CRC can:
- Help our providers better serve their Medicaid patients
- Provide training on member benefits, claims, billing and more
- Give guidance and credentialing help
- Conduct site reviews and surveys
For our providers, our CRC can:
- For our Community-Based Organizations (CBOs), our CRC can:
- Work with CBOs to help the people they serve
- Make our members aware of the health and social services available
- Help members get urgent services that their organization offers
- Build relationships to serve those in need
We plan to open our CRC this fall.